Privacy Policy

Welcome to Smart IQ Living! Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.smartiqliving.com (“the Website”). Smart IQ Living complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

The data controller responsible for processing your personal data is:

Smart IQ Living
Email: info@smartiqliving.com

2. Information We Collect

When you use our Website, we may collect the following types of personal data:

• Personal Information: Name, email address, phone number, and any other details you provide when filling out forms or contacting us.
• Technical Information: IP address, browser type, operating system, and browsing behavior collected through cookies or similar technologies.
• Transaction Data: Details of purchases or services requested through the Website.

3. How We Use Your Information

We process your personal data to:

• Provide and personalize our services.
• Process your orders and payments.
• Respond to your inquiries or requests.
• Send marketing communications (only where you have given consent).
• Analyze website usage and improve functionality.
• Comply with legal obligations.

4. GDPR Compliance

Smart IQ Living adheres strictly to GDPR principles including Lawfulness, Purpose Limitation, Data Minimization, Accuracy, Storage Limitation, Integrity, Confidentiality, and Accountability.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
• Restriction: Request that we limit the processing of your data in specific circumstances.
• Data Portability: Request a copy of your data in a structured, commonly used format.
• Objection: Object to the processing of your data, including for direct marketing purposes.
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
• Lodge a Complaint: File a complaint with your local data protection authority.

6. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with service providers, legal authorities, or in connection with business transfers, ensuring all third parties comply with GDPR standards.

7. Data Security

We implement robust technical and organizational measures to protect your data, including encrypted data transmissions (SSL), secure server storage, and regular security audits.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze Website traffic. You can manage your cookie preferences through your browser settings.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate GDPR-compliant safeguards are in place.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on this page, and we encourage you to review it regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: info@smartiqliving.com